HIRING…. We are looking for experience for IT Asset Management Analyst (ITAM Analyst) to support our US team. Location: Remote/Philippine & Indian Candidates Employment Type: Full-time/Independent contractor Duration: Long term Shift: US Day shift Responsibilities: IT Asset Lifecycle Management · Maintain accurate records of IT hardware assets within the asset management repository. · Manage asset lifecycle processes including procurement, deployment, movement, maintenance, and retirement. · Resolve discrepancies in IT hardware asset records and ensure data integrity within asset management systems. · Support bulk asset data uploads and updates while ensuring data quality and compliance with asset standards. Asset Data Governance & Compliance · Ensure adherence to IT Asset Management policies, processes, and procedures across supported customers. · Validate asset data updates resulting from IMACD activities (Install, Move, Add, Change, Dispose). · Monitor compliance with asset tracking and reporting requirements. · Assist in maintaining audit-ready asset records. Operational Support & Process Improvement · Ensure asset management tools and systems are functioning effectively. · Maintain and update documentation related to asset management processes. · Identify gaps between operational delivery capabilities and contractual or service requirements. · Escalate and help resolve operational issues affecting asset management service delivery. Performance Monitoring & Reporting · Track service performance against SLAs and ensure key metrics remain within target. · Monitor asset management activities and support the leveraged support team when required. · Assist in generating reports and metrics related to asset management operations Collaboration & Stakeholder Management Qualifications: · 3–6 years of professional experience, preferably in IT operations, asset management, IT support, or related roles. · Foundational knowledge or exposure to IT Asset Management (ITAM) practices and lifecycle management. · Experience working with asset management tools or IT service management platforms (e.g., ServiceNow, Remedy, etc.) is a plus. · Strong attention to detail and ability to manage large datasets with accuracy. · Basic analytical and problem-solving skills. · Strong communication and coordination skills for cross-team collaboration. · Demonstrated willingness to learn and grow within the IT Asset Management domain. · Continuous learner who stays updated with industry trends and emerging technologies If you are interested send your CV’s to [email protected]
