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Manager/ Senior Manager, Department of Surgery

The Aga Khan University
2 hours ago
On-site
Karachi, Pakistan

Entity

Medical College

Location

Karachi, Pakistan

Introduction

Aga Khan University (AKU), a private, self-governing international university chartered in 1983, is a global leader in health sciences education and research in the developing world. With campuses and teaching sites across Pakistan, East Africa, the United Kingdom, and Afghanistan, AKU is a key component of the Aga Khan Development Network.

The Department of Surgery provides comprehensive and sub-specialty care in the areas of Cardiothoracic Surgery, General Surgery, Breast Surgery, Neurosurgery, Otolaryngology, Head and Neck Surgery, Paediatric Surgery, Plastic Surgery, Urology and Vascular Surgery.

The Department has 90 full-time and part-time faculty with a strong commitment towards teaching and research. Formal structured undergraduate teaching, postgraduate residency and fellowship programmes are integrated into the academic functions of the department.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

The Aga Khan University invites application for the position of Manager/ Senior Manager in the Department of Surgery.

Responsibilities

You will be expected to help facilitate the academic as well as research functions, hiring, as well as liaising with the clinical business manager across University. Additionally, you will be responsible to:

  • facilitate the Departmental Chair and the Vice Chair (Education & Research) in developing and implementing processes to facilitate and encourage faculty participation in research and academic teaching related responsibilities with measurable components to be included in the faculty evaluation

  • monitor, review, and update the Departmental committee functions of Education, Training and Research and facilitate appraisals and promotions in Surgery, Virtual Faculty Appraisal Scoring Template (VFAST) and compliance to the Departmental Budget committee guidelines.

  • assist the Chair of Surgery in leading and directing the strategic development of faculty and provide support for the On-going Professional Practice Evaluation (OPPE) for review of clinical practice and comparison to faculty within the specialty along with the credentialing and the recredentialling of the faculty

  • assist the Chair in the recruitment process of faculty and staff members and support recent programs' engagement

  • lead the development and implementation of integrated digital systems and dashboards for real-time tracking of faculty performance, research output, teaching engagement, and clinical indicators; ensure data accuracy, governance, and alignment with institutional KPIs to support evidence-based decision-making

  • design and oversee cross-functional research and academic initiatives with internal and external stakeholders, including multidisciplinary programs, grant strategies, and international partnerships to strengthen the department’s research impact and global standing

  • develop and execute marketing, communication, and stakeholder engagement strategies while supervising administrative teams to effectively promote departmental achievements, programs, and research through digital platforms and external networks, ensuring consistent messaging and strong brand positioning

  • participate in all ISO/ JCIA internal audits of the Aga Khan University Hospital

  • develop & implement the Strategic Plan of Surgery, particularly in relation to research and education linked to the institutional plans

  • liaise with the Hospital and other departments to aggregate the data at the faculty level and effectively utilize it to prepare reports for the departmental Chair for review, appraisal, and discussion with faculty

  • provide support in the general administration of the department and manage learning and development attributes of the admin staff

  • review and approve the Departmental budget.

Requirements

You should have:

  • a Master’s degree in health care/hospital/Management from a recognized national/ international institution

  • professional qualifications or certifications in Quality Management, Risk Management, and performance improvement

  • six years of general management experience in a reputable healthcare institution with three years of experience working in quality improvement and risk management at a managerial level in a tertiary healthcare setting

  • excellent communication, interpersonal, and presentation skills

  • excellent leadership skills and qualities