Customer Service Representative

Description:
AIK Atelier is looking for a professional and motivated Customer Service Representative to join our team in Lahore.

Key Responsibilities:

• Handle customer queries through calls, WhatsApp, and other communication channels.
• Assist customers with orders, product information, complaints, and follow-ups.
• Coordinate with internal teams to resolve customer issues efficiently.
• Maintain professional communication and accurate customer records.
• Ensure a positive customer experience while representing the AIK Atelier brand. [1]

Requirements:

• Excellent English communication skills (spoken and written) – Mandatory.
• Strong interpersonal and customer-handling skills.
• Confident, polite, and professional attitude.
• Good follow-up and problem-solving abilities.
• Previous customer service experience will be preferred. [1]