AWS Architect, Trilogy (Remote)

Description:

You're the engineer who keeps more than 50 SaaS products running when others are improvising. We need DevOps professionals capable of navigating unknown AWS environments, restoring order from instability, and driving uptime beyond 99.9% through genuine monitoring, genuine automation, and genuine root cause analyses. You'll break down complex projects into one-day increments, deliver production-ready Python or JavaScript, and use AI as your assistant.

Most organizations talk about "the cloud" while manually tending servers. We're systematizing reliability across dozens of acquired products whose original creators have departed and whose documentation is incomplete. That's the challenge: you'll leverage agents and current tooling to explore unfamiliar systems 5–10× faster, document what you discover, and automate it so future incidents are prevented. Rather than judging you on certifications and vendor names, we'll observe you troubleshoot in real time, produce an actual 5-Whys that identifies one preventable root cause, and create automations that withstand production conditions.

This is not an L2 "follow the runbook" position. Here, you author the runbooks, architect the deployment path from dev to staged to 10% to full rollout with soak periods and rollback conditions, and construct the monitors that detect edge cases. You stop unsafe changes before execution. You distinguish infrastructure failures you own from application bugs Engineering owns, and you route permanent resolutions to the correct team.

You'll operate at the engineering center of reliability, owning infrastructure initiatives, incident response and root cause analyses, and change requests with copy-paste-ready runbooks. If you've already managed a significant SaaS product and want to extend that expertise across a portfolio, join us. Bring expert-level AWS knowledge, production-grade development skills, strict scope discipline, and daily, critical application of AI tooling. If you're prepared to maintain operational continuity, please apply.

What You Will Be Doing

• Sophisticated infrastructure migrations, consolidations, production-grade automation, monitoring modifications
• Diagnosing production incidents, deploying immediate remediation, and producing root cause analyses with permanent fixes routed to the accountable teams
• Authoring, reviewing, and applying changes in production, including assessing whether a proposed change is safe for execution

What You Won’t Be Doing

• Spending time in Jira and recurring status calls - we value engineers who deliver solutions, not just document issues
• Supporting legacy systems indefinitely - you'll be empowered to implement substantive upgrades
• Waiting on bureaucratic approval processes - you'll possess the authority to apply immediate fixes during incidents

AWS Architect Key Responsibilities

• Advance reliability and uniformity of cloud infrastructure across our expanding product portfolio by deploying robust monitoring, automation, and AWS best practices.

Basic Requirements

• Deep AWS infrastructure expertise (this is our primary platform - other cloud experience alone won't cut it)
• Experience managing production infrastructure at a scale of hundreds of containers
• Experience scripting with Python and Bash for day-to-day administration operations
• Experience managing and migrating production databases with multiple engines (including MySql, Postgres, Oracle, MS-SQL)
• Experience with infrastructure automation (Terraform, Ansible, or CloudFormation)

About Trilogy

Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.