Amazon Seller Central Specialist

Description:

We are hiring an Amazon Seller Central Specialist to manage Amazon marketplace operations, inventory planning, catalog management, account health, and compliance across multiple client accounts.

This role owns Seller Central execution, including listing management, inventory oversight, issue resolution, Brand Registry support, and operational performance. The ideal candidate has hands-on Amazon marketplace experience and can confidently manage multiple brands while providing operational insights and recommendations to clients.

Key Responsibilities

• Own day-to-day Amazon Seller Central operations across multiple client accounts.
• Serve as the Amazon operations subject matter expert during client meetings, providing updates, insights, and recommendations.
• Audit inventory forecasts and replenishment plans to identify risks related to stockouts, excess inventory, seasonality, and demand fluctuations.
• Monitor Amazon Account Health, policy compliance, and platform alerts to proactively identify and resolve operational issues.
• Manage catalog data, SKU files, listing attributes, and parent-child variation structures.
• Handle Seller Central case management and escalate critical issues, including ASIN suspensions, Brand Registry disputes, listing suppressions, and compliance reviews.
• Monitor key operational metrics, including In-Stock Rate, IPI score, inventory performance, and account health indicators.
• Manage onboarding and operational setup activities for new client accounts.
• Collaborate with internal teams to resolve blockers and improve marketplace workflows.
• Own operational communication and provide timely updates on issue resolution and account performance.
• Manage multiple Amazon brands simultaneously while maintaining high service quality and responsiveness.
• Remain calm, proactive, and solution-oriented during high-priority operational escalations.

Qualifications

• 2+ years of experience managing Amazon Seller Central accounts or working within an eCommerce agency environment.
• Strong understanding of Amazon marketplace operations, account health, policy compliance, and Seller Central workflows.
• Experience with inventory management, forecasting, replenishment planning, and operational reporting.
• Strong written and verbal English communication skills.
• Comfortable participating in client-facing meetings and presenting recommendations to stakeholders.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and client accounts simultaneously.
• Ability to work independently while maintaining proactive communication and accountability.

Nice-to-Haves

• Experience onboarding new Amazon client accounts.
• Experience managing multiple Amazon marketplaces.
• Experience with Walmart Marketplace operations.
• Experience using inventory forecasting and planning software.
• Agency experience supporting multiple brands simultaneously.